Your agents should focus on empathy and resolution—not copy-pasting responses or triaging inboxes.
Our workflows ensure customers feel heard while your team works faster, smarter, and happier.
We analyze ticket sources, resolution patterns, and common issues to identify automation-ready flows.
We connect Zendesk, Intercom, HelpScout, CRMs, chat tools, and docs so workflows run seamlessly across tools.
We build workflows to answer questions, route edge cases, and notify when things need human touch.
We track metrics like response time, resolution time, CSAT/NPS and continuously tune automation.
From ticket triage to satisfaction follow-ups—we cover the entire support lifecycle.
Auto-categorize, prioritize, and assign tickets based on topic, SLA, or sentiment.
Trigger templated replies with dynamic variables to cut first response time dramatically.
Use AI to auto-answer FAQs, surface docs, or escalate intelligently when confidence is low.
Track SLA adherence in real time, auto-remind agents, and escalate past-due issues via Slack, email, or Ops channels.
Trigger satisfaction surveys, auto-log results, and loop negative scores into QA workflows.
Unify requests across email, chat, voice, and social to eliminate blind spots and duplication.
Discover how much your business can save with our AI automation solutions
Cut response time, raise CSAT, and reduce support fatigue with automation that scales with your needs.
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